Delivery Policy
Flower delivery works best when the recipient details are complete and the sender leaves a little room for the realities of routes, timing, and the day itself.
Our delivery policy is designed to keep expectations clear around local hand delivery, recipient availability, and the variables that can affect timing.
Every day is a little different, especially during holidays, event weekends, or weather disruptions, but a good policy helps everyone know how the process is handled.
What This Means in Practice
Same-day depends on timing
Earlier orders give us the best chance to fit design time and delivery routing into the same day.
Recipient details matter
Names, addresses, phone numbers, landmarks, and building information all help delivery run more smoothly.
Safe and sensible placement
When a recipient is not home, we use reasonable judgment about whether flowers can be left appropriately or whether follow-up is needed.
Common Questions
Do you guarantee a specific delivery time?
We work hard to respect timing requests, but route realities and daily volume can affect the exact window.
What happens if the recipient is unavailable?
We use the contact details and available instructions to decide the best next step, which may include calling or leaving the flowers in a safe, suitable place when appropriate.
Can I send flowers to hospitals, funeral homes, or workplaces?
Often yes, as long as the location can accept deliveries and you provide complete recipient information.
Still Need Help With an Order?
Share the order details, recipient town, and the specific question you need answered. We will review the situation and point you toward the best next step.
